Family Hubs Privacy Notice

Version 1 – 8 March 2024

What this privacy notice is for

Our core data protection obligations and commitments are set out in the council’s primary privacy notice at www.oldham.gov.uk/dataprotection  

This notice provides additional privacy information for:

  • To provide integrated services, across the ages of pre-birth – 19 and up to 25 for adults with SEND, in partnership with all organisation’s delivering services to babies, children, young people and their families in the Oldham area.
  • To assist in accessing a range of help and support for the whole family within in their local community, providing the right interventions and services that improves outcomes for children, young people.
  • These services include, but are not limited to, Maternity services, Health Visiting, School Nursing, Children’s Centres/Family Hubs, Education, SEND, Family Nurse Partnership, Oral Health, Youth services, Speech and Language services, Library services, Play services and Peer support. 
  • The council has a statutory obligation to ensure that children and young people –
  • Have the same opportunity for good health
  • Enjoy positive mental and emotional health and wellbeing
  • Maintain a healthy weight and good levels of physical activity
  • Live in supportive, resilient, and economically secure families
  • Are protected from abuse and neglect
  • Stay safe online
  • Achieve their full potential for educational attainment
  • Achieve as well as their peers
  • Have opportunities and aspirations for the future

Updating our privacy notices

We may update or revise our privacy notices at any time so please refer to the version published on our website for the most up to date details.

What we use your information for

We collect and process your personal information for the following purpose(s):

  • To support your child or young person’s development.
  • To meet your child or young person’s health and social care needs.
  • To provide appropriate care and support to you and your child or young person.
  • To keep your child or young person safe.
  • To meet the legal duties placed upon us to provide a full child health and family support services.
  • Progress applications (employment, volunteering, fostering, adoption) or any other enquiries.
  • To assess the quality of the services we are providing.
  • Learn how to improve our products and services.
  • To prepare statistics on performance.
  • To audit services.
  • To monitor how we spend public money.
  • To plan and manage the services delivered by the partnership.
  • To teach and train professionals and employees within the Partnership
  • To conduct research and development.

The council and its partners use information about children and families for the wider purpose of planning, delivering and reviewing services for children and families, for example:

  • Claim Free Entitlement for 2-, 3- and 4-year-olds.
  • Identify children’s needs through Integrated Health Checks.
  • Identify children and family’s needs through Children’s Learning and Well-Being Audits.
  • Safeguard children.
  • Provide inclusion support.
  • Inform Early Years Planning and Review Meetings.
  • Support effective transitions.
  • Ensure public funds are administered and spent in line with any Statutory Guidance or
  • Code of Practice.

What categories of personal information we use

Personal information can be anything that identifies and relates to a living person. This can include information that when linked with other information, allows a person to be uniquely identified. For example, this could be your name and contact details.

The law treats some types of personal information as ‘special’ because the information requires more protection due to its sensitivity. This information consists of:

  • Racial or ethnic origin
  • Sexuality and sexual life
  • Religious or philosophical beliefs
  • Trade union membership
  • Political opinions
  • Genetic and bio-metric data
  • Physical or mental health
  • Criminal convictions and offences

In order to carry out these purposes we collect and obtain the following personal information.

Category of personal dataSpecial/ Sensitive
Personal identifiers, contacts and characteristics e.g., name, unique identifier, contact details and address, mail address, NHS number, next of kin 
Family, lifestyle and social circumstances, education and training details 
Attendance e.g., contacts we have had with you, clinic visits, Childrens’ centres/Family Hubs/venue attended, number of sessions attended 
Demographic and characteristics information e.g., ethnicity, language, gender, religionY
Health and administrative information e.g., name of any associated healthcare professional, relevant healthcare details, including medical or dental health, allergies, medication and dietary requirements, diagnosis and treatment, allergies and physical or mental health conditionsY
Any special educational needs (including the nature of such needs)Y
Behavioural information (such as any developmental challenges and any programmes put in place to address these)Y
Any identified safeguarding information such as Social Care contact and plansY
Offences, criminal proceedings, outcomes and sentences.Y

Legal basis for processing

The legal basis for processing and or sharing your personal information is: 

  • We have a contractual obligation with you UK GDPR Article 6 (1) (b)
  • We have a legal obligation UK GDPR Article 6 (1) (c)
  • We need to protect your or others vital interests UK GDPR Article 6 (1)(d)
  • We need it to perform a public task UK GDPR Article 6 (1) (e)

The legal basis for processing and or sharing your special/sensitive personal information is:

  • We need it for employment, social security or social protection UK GDPR Article 9 (2)(b)
  • We need to protect your vital interests UK GDPR Article 9 (2) (c)
  • We need to collect it for Substantial Public Interest to comply with UK legislation UK GDPR Article 9 (2) (g)
  • We are providing you with health and social care support UK GDPR Article 9 (2) (h)
  • We need to analyse your information UK GDPR Article 9 (2) (j)

These legal basis above are underpinned by acts of legislation that dictate what actions can and should be taken by local authorities, including:

  • Children and Families Act 2014
  • Childrens Act 1989
  • Carers and Disabled Children Act 2000
  • Adoption and Children Act 2002
  • The Fostering Services (England) Regulations 2011
  • Childcare Act 2006
  • Education Act 2011
  • Department for Education Statutory Guidance for Local Authorities on Services
  • and activities to improve Young Peoples Well-being 2012
  • Early Education and Childcare Statutory Guidance for Local Authorities July
  • 2018 and subsequent amendments
  • Early Years Foundation Stage Framework
  • Healthy Child Programme 0-19, Department of Health 2009 and subsequent

updated guidance

  • Sure Start Children’s Centre Statutory Guidance 2013
  • ‘Troubled Families’ programme
  • Information Sharing: advice for practitioners providing safeguarding services to
  • Children, young people, parents, and carers 2018
  • Family Hub Guidance 2022
  • Good practice in Information sharing in Foundation Years 2013

Information sharing/recipients

In the delivery of integrated services we may share personal information about you with the following organisations/types of organisations:

  • Other departments within the Council
  • Other Local Authorities
  • Health and social care providers e.g., Hospitals, A&E, GP’s
  • Family members/Guardians
  • Members of the public where safeguarding/child protection concerns are raised
  • Police, rehabilitation services or youth offending services
  • Education providers e.g., Schools, Academies, Early Years Providers, Special School Providers
  • Further Education and Higher Education Colleges
  • Legal representatives
  • Employers
  • Central Government Agencies
  • Department of Education (DfE)
  • Department of Works & Pensions (DWP)
  • Commissioned Partners
  • Transport for Greater Manchester
  • Greater Manchester Combined Authorities
  • Voluntary sector providers and private sector providers
  • Housing associations such as First Choice Homes

Data Transfers beyond European Economic Area

We do not transfer any of your personal information outside the European Economic Area (‘EEA’).

Automated Decisions

All the decisions we make about you involve human intervention.

Our Guide to Exercising Your Rights outlines the procedure to ask us for an automated decision to be reviewed by an appropriate officer. This can be found at www.oldham.gov.uk/yourdatarights       

How long we keep your data

We will only keep your personal information for as long as the law specifies or where the law does not specify this, for the length of time determined by our business requirements.

Where can I get advice

More information on how to seek advice in order to exercise your rights, raise a concern or complain about the handling of your personal information by the council can be found in the council’s privacy notice which can be found at www.oldham.gov.uk/dataprotection